Who Keeps Blowing Up Your Phone?
Unwanted calls and texts can come from many types of businesses. What matters is who contacted you, why they contacted you, and what happened.
Mortgage Companies
Companies
Companies
Home Improvement
Companies
Financial Services
Other Businesses
When Do Unwanted Calls & Texts Cross the Line?
Not every unwanted call or text violates the law. But certain facts may be important when determining whether federal or Florida consumer protection laws apply.
No Permission
You received certain marketing calls or texts without giving permission.
Told Them to Stop
You asked the business to stop calling or texting, but the contact continued.
On the DNC List
Your number was on a Do Not Call list, but certain sales calls or texts continued.
Contact Continued
The business kept calling or texting after you took steps to make it stop.
These Calls & Texts Could Be Worth Money.
Certain consumer protection laws provide statutory damages for qualifying violations. Whether compensation is available depends on the law, the evidence and the circumstances.
See If I May QualifyPER QUALIFYING VIOLATION*
PER KNOWING OR WILLFUL VIOLATION*
*Potential statutory damages depend on the applicable law and facts. Not every unwanted call or text is a violation, and no recovery is guaranteed.
Save It. Track It. Fight Back.
Don't delete the calls, texts or voicemails. What seems annoying today may become important evidence.
Save It.
Keep screenshots, call logs, texts, voicemails and other messages.
Track It.
Note the company name if you know it, and save proof if you told them to STOP.
Fight Back.
Send us what you've got and we'll review what may apply.
Check Your Do Not Call Registration
Do Not Call registration can be important when evaluating certain unwanted sales calls and texts.
Florida residents should check both the National Do Not Call Registry and the Florida Do Not Call List.
National Do Not Call Registry
Registration is free. Check whether your personal phone number is registered or add it to the Registry.
Covered telemarketers generally have up to 31 days after registration to stop calling.
Check National RegistryFlorida Do Not Call List
Florida residents can also register residential and mobile numbers on Florida's Do Not Call List.
Florida's Do Not Call List is updated quarterly. Businesses subject to the law must screen against the current list.
Check Florida List
You Send It.
We Review It.
You don't need to know which law applies. That's what the review is for.
Tell us what happened and upload whatever evidence you have — screenshots, call logs, text messages, voicemails, company names, phone numbers or evidence showing you asked the caller to stop.
Start My Case ReviewGot Questions About
Unwanted Calls & Texts?
Do I have to be on a Do Not Call list to have a claim?
Not in every case, but Do Not Call registration can be important for many unwanted call and text claims. If you aren't already registered, we encourage you to register your number on both the National Do Not Call Registry and the Florida Do Not Call List.
Already registered? Save proof of your registration along with your other evidence.
What if I never gave the company permission?
Consent can matter for certain calls and texts. The rules vary depending on the type of communication and how it was made.
What if I already told them to STOP?
Save evidence showing when you asked the company to stop and save any calls or texts that came afterward.
What should I save as evidence?
Save what you have — screenshots, call logs, text messages, voicemails and any evidence showing you told the company to STOP. If you know the company name, include that too.
What if I don't know who is calling or texting me?
Send us what you have. You don't need to know the company name before asking us to review it. Phone numbers, screenshots, messages, voicemails and other details may help us evaluate what happened.
How much could a qualifying violation be worth?
Certain laws may provide statutory damages of up to $500 per qualifying violation and, in some circumstances, up to $1,500 per knowing or willful violation. Multiple qualifying violations may add up. The amount, if any, depends on the applicable law and facts, and no recovery is guaranteed.
Don't Just Delete Them.
Got calls, texts or screenshots? Send us what you've got.